Cancellation Policy
Cancellations
If your order has not been shipped, we will arrange a full refund. If the order is already in transit, we need to contact the shipping company to recall the order and arrange a full refund for you.
Please note: Any items delivered by trucks or USPS cannot be recalled. If the recall fails, refuse deliverly acceptance from UPS and Fedex upon the arrival of your products.
Refusal to deliver
If you reject your order at the time of delivery, please contact us that if we do not receive your rejection notice, the refund or exchange may be delayed.
If the item is rejected due to damage or defect, please send us a photo so that we can review and resolve the issue.
30-day guarantee
You can request a return or exchange within 30 days after delivery if you feel the item doesn't satisfy your home decor. 30-day returns must with the original contents attached and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Some items cannot be returned:
* Special Priced Items
* Bundle discounts (unless the entire bundle is returned)
* Shipped by trucks
* Any item after 30 days from the delivery day
However, if your product is damaged or defective, these exceptions do not apply.
If your order has not been shipped, we will arrange a full refund. If the order is already in transit, we need to contact the shipping company to recall the order and arrange a full refund for you.
Please note: Any items delivered by trucks or USPS cannot be recalled. If the recall fails, refuse deliverly acceptance from UPS and Fedex upon the arrival of your products.
Refusal to deliver
If you reject your order at the time of delivery, please contact us that if we do not receive your rejection notice, the refund or exchange may be delayed.
If the item is rejected due to damage or defect, please send us a photo so that we can review and resolve the issue.
30-day guarantee
You can request a return or exchange within 30 days after delivery if you feel the item doesn't satisfy your home decor. 30-day returns must with the original contents attached and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Some items cannot be returned:
* Special Priced Items
* Bundle discounts (unless the entire bundle is returned)
* Shipped by trucks
* Any item after 30 days from the delivery day
However, if your product is damaged or defective, these exceptions do not apply.